In case you have a complaint:
It is your responsibility to ensure that all of the details on your travel documents are correct and to bring to our attention any errors or discrepancies immediately [if any].
It is also your responsibility to fulfil the passport, visa and other immigration requirements applicable to your itinerary. You should confirm these with the relevant embassies and/or consulates. We do not accept any responsibility in the case of you being unable to travel due to not complying with any such requirements.
If you are dissatisfied with any aspect of the website or if you have any grievances about any of the services provided by the website. please contact us.